Finance and Banking

We cooperate with 30 banks from Germany, the Czech Republic, the Republic of South Africa, Russia and Belarus. The National Bank and the Ministry of Finance of the Republic of Belarus are also among our customers.

BUSINESS CHALLENGES

CASE

BANK AUTOMATED DOCUMENT PROCESSING

To prepare financial reports a bank employee has to process about 500 various file types. When uploaded to the corporate system the data files have different names, though contain same type of information. Data is not standardized, and only a few experts know from where and which data to extract. After the introduction of RPA, the whole process was automated by 90%.

Now 98% of data is automatically extracted with 96% accuracy.

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SOLUTIONS & PRODUCTS

  • Business process automation (RPA)
  • Electronic document workflow
  • Customer profile management
  • Transaction data storage
  • Hardware and software inventory
  • Reduction of corporate training costs

QUICK TIPS

IBA Group experts scan customers’ software to check for licenses and compliance with financial and industry-specific standards (PCI DSS, PSD2, ISO27001, GDPR).

We check databases, files that contain personal information, analyze banks’ business processes and set up access level into corporate systems.

SOLUTIONS & PRODUCTS

  • Compliance Solution
  • GDPR Solution

QUICK TIPS

  1. Centralize Enterprise Security Incidents archive
  2. Analyze Incidents from different source or channels
  3. Use our solutions as baseline tools for attack detection
  4. Automate your access depending on the position and role
  5. Solve the problem of orphan/alien accesses of released, transferred or relocated employees
  6. Save your time using our self-service systems
  7. Collect the data automatically for reporting, incident investigation and audits
  8. Protect your ATMs from malicious code.

SOLUTIONS & PRODUCTS

  • iSEE – Solution for Security Information and Event Management
  • iDM/IAM –  Automation of access management
  • Soft Defender – ATM software integrity control

QUICK TIPS

  1. OpenAPI publishes bank’s functions into partner network or on the open access and allows third-party companies to use bank’s software services.
  2. The bank gets new distribution channels, and gains access to information and services of third-party companies.
  3. Analysis of the data helps to personalize services offered by the bank to its clients.

SOLUTIONS & PRODUCTS

  • OpenAPI

CASE

BANK USE  A NEW CHANNEL FOR COMMUNICATION WITH ITS CLIENTS

To provide its customers with convenient service and additional channel for communication, the bank integrates a chat bot into its messenger and home page. The chat bot assists customers with mortgage application.

The robot classifies customer questions, extracts relevant information, fills in Excel-tables and web-forms, and executes applications to improve the customer experience.

SOLUTIONS & PRODUCTS

  • Chat bots
  • Customer behavior analysis
  • IBA Mobile and Internet banking

CASE

BANK SIMPLIFIES THE PROCESSES RELATED TO PLANNING AND REPORTING

Alfabank

Budget forming and approving, as well as revenue and expenditure distribution, proceeding without any streamlined algorithm caused problems with budget consolidation.

The budgeting process was not documented. With IBM Cognos based solution financial planning has significantly improved, while top managers have gained a convenient instrument for comprehensive estimation of bank financial results.

SOLUTIONS & PRODUCTS

  • Planning and Budgeting system
  • Corporate data warehouse

QUICK TIPS

  1. Implementation of manual labour automation instruments in the bank allows its customers to plan their time more effectively.
  2. Such solutions as online appointment booking, electronic queuing system, self-service terminals, automated deposit machines, cash recycling ATMs – help to bring new clients to the bank, as well as to enhance customer experience of the current ones.

SOLUTIONS & PRODUCTS

  • Front-office systems
  • IBA Payment Terminal
  • Automated Currency Exchange Machine

QUICK TIPS

  1. Manage your human resources
  2. Implement different HR-strategies related to comprehensive personnel assessment, recruitment and adaptation, development and training, and project team mix.

SOLUTIONS & PRODUCTS

SERVICES

IBA Group has gained key expertise in digital banking, corporate and retail banking services, analytics and IT infrastructure management through collaboration with large-scale banks from CIS, Europe and Africa.

Software solution for planning, budgeting and forecasting

IBA Group uses IBM Cognos TM1 as a Business Intelligence platform that instantly recalculates data models depending on input values. As a true BI platform, Cognos TM1 provides users with access to reporting and allows creating of interfaces of dynamically generated analytics and reports based on applied filters and entered parameters.

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Robotic automation of business processes

Automate your business processes with virtual robots. Relieve your employees from repetitive operations.

What robots can do?

  • Follow and repeat employee actions
  • Respond to notifications
  • Sequentially execute specified scenarios
  • Compare and structure various data from multiple sources
  • Copy and paste data from one system to another.
  • Extract valuable information from emails, PDF-attachments and faxes, recognize text, using OCR
  • Fill in corporate application forms
  • Communicate with customers via chats or emails.

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Open API for enterprises

IBA Group experts analyze your IT infrastructure to ensure smooth introduction of Open API in compliance with your defined business aims and needs.

We then offer Consulting and design to allow monetization, while embedding security of the Open API, taking into account the limitations of the existing IT-infrastructure, goals and requirements.

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HOW WE DO IT

1A first contact

We analyze needs of your business, specify your expectations and solution requirements, define processes that should be automated.

2The Technical Specification

We define main project challenges, goals and ways of handling them. Discuss all technical requirements, estimate time schedule and costs.

3The Offer

We agree final project cost and cooperation terms. Sign the documents.

4Development and training

We prototype automation solutions and offer services of our DevOps engineers.

The development process is transparent. You receive progress reports on a regular basis. After project implementation, we educate your team to work with new system.

5Maintenance and support

We agree terms and cost of system maintenance and support.

CONTACT IBA GROUP

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